Privacy Policy

This Privacy Policy explains how Wanderlust Experiences handles personal data when people use the website, request information, or book culinary and market tours in Barranquilla.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, manage date and group requests, collect dietary information for route planning, confirm venue availability, arrange route and tasting details, process booking payments, coordinate meeting-point check-in, provide the guided tasting walk, maintain records, secure the website, and meet legal or accounting obligations.

We limit processing to purposes connected with the website and the tour service.
02 · Sharing

Service Providers

We may share personal data with service providers that support website hosting, communications, booking administration, payment processing, and related technical functions. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only where their role is necessary for the service.
User Rights

Your Rights

Depending on your location and the data involved, you may request access, correction, deletion, restriction, or objection to certain processing, and you may also ask for clarification about how your data is used. Some requests may be limited where we must retain information for legal, accounting, or operational reasons.

Available rights depend on applicable law and the nature of the request.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or activity involved. We may ask for information needed to verify your identity and to locate the relevant records before responding.

Requests are handled after we verify identity and confirm the scope of the request.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage inquiries, bookings, payments, service follow-up, legal compliance, and recordkeeping. When data is no longer required, we delete it or anonymize it where feasible, subject to any legal retention obligation.

Retention is based on the purpose of the record, legal duties, and operational need.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from its stated effective date.

We review this policy when our practices or legal obligations change.
Contact Information

Contact Information

Privacy email
sales@processpoetshop.click
Privacy phone
+57 321 3455428
Mailing address
Carrera 48 74, Altos del Prado Barranquilla
Privacy contact
01 · Collection

Data We Collect

We may collect identification and contact details, booking and payment information, dietary preferences or restrictions shared for tour planning, meeting-point and scheduling details, communication records, and technical data such as device, browser, and usage information. We use this information to manage reservations, confirm availability, prepare route and tasting arrangements, and operate the website.

The categories of data collected depend on how a person interacts with bookings, inquiries, and the website.
02 · Sources

How We Collect Data

We receive data from website request forms, email and phone inquiries, booking and payment steps, and messages sent to us during the planning of a tour. We also collect certain technical data automatically when the website is used, including log data, cookie data, and basic interaction details.

Some information is provided directly, while other information is created through normal site and booking use.
03 · Cookies

Types of Cookies

We may use essential cookies to support site operation, session cookies to maintain form flow, and analytics cookies to understand general site use. Cookies may be temporary or persistent depending on their purpose. We do not use cookies to collect more information than is needed for the website’s operation and review.

Cookie use is limited to standard website functions and basic measurement where enabled.
04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, site-level preferences. Blocking or deleting cookies may affect website functions such as form handling, session continuity, and basic analytics. We do not rely on cookies to process a booking request that is otherwise submitted directly.

Browser settings and related controls can limit non-essential cookies, subject to how the site is configured.